Privacy policy
At Glamora Furniture LTD, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.
Information We Collect
We may collect and process the following information:
• Personal details: Name, address, phone number, and email (for orders, deliveries, and account management).
• Payment information: Processed securely through our payment providers (we do not store full card details).
• Order details: Products purchased, delivery preferences, and transaction history.
• Technical data: IP address, browser type, device information, and browsing behaviour on our site (via cookies and analytics).
How We Use Your Information
We use your data to:
• Process and deliver your orders.
• Provide customer support and after-sales service.
• Send order confirmations, delivery updates, and service-related emails.
• Improve our website, products, and services.
• Send you marketing offers (only if you have opted in).
Sharing Your Information
We do not sell your data. However, we may share your information with:
• Delivery partners (to deliver your sofa).
• Payment processors (to complete secure transactions).
• Service providers such as IT, hosting, and marketing support.
• Legal authorities, if required by law.
Cookies
Our website uses cookies to improve your browsing experience and analyse site performance. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
Your Rights (UK GDPR)
You have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (where applicable).
• Object to processing or withdraw consent for marketing.
• Request transfer of your data to another provider.
To exercise your rights, please contact us at:
Data Security
We use industry-standard measures to protect your personal data from unauthorized access, loss, or misuse.
Data Retention
We keep your data only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax records).
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
GLAMORA FURNITURE LTD
Email: info@glamorasofa.co.uk
Phone: 07907 973088
Address: Hermitage Farms, Hermitage, Thatcham, England, RG18 9XU